What to expect as Hurricane Dorian approaches

Tenants,

With hurricane Dorian approaching, we want everyone to know we here at the Starwood Realty Company will be trying our best to secure all rental properties in the hurricanes cone of possible impact. With that being said we want to remind all tenants that we will not be securing any tenants personal belongings or property. Tenants that reside in properties that have been fitted with Hurricane Impact windows and doors are considered protected and prepared. As the storm approaches if you find that your area has been ordered to evacuate then we encourage you to do so. Even if your unit is fitted with Hurricane Impact windows and doors, If you are required to evacuate due to flood zones or if a heavy impact is likely then we request that you obey the evacuation orders given by the state of Florida. We all hope that none of these scenarios happen. We wish all of our tenants the best of luck and we will be notifying all tenants of any changes or updates that occur as things progress.

 

Thank you.

SPECIAL NOTE ON GARBAGE

Garbage is a service provided to the tenant, but one that should not be abused. Please note and observe the following guidelines. Tenants shall make sure that ALL of their trash makes it into the dumpster NOT ON THE GROUND AROUND THE DUMPSTER. Dumping of hazardous material is not allowed. Dumping of items such as batteries, tires, and car oil is prohibited. It is the tenant’s responsibility to dispose of such items. No dumping of oversized items such as BEDS AND COUCHES. No items shall be placed beside the dumpsters.

 

Thank you,
Management

(Important please read) A friendly Reminder about Plumbing Etiquette

Tenants,

Please note that the main plumbing pipes in most of our buildings are cast iron and foreign objects included but not limited to the list below are prohibited from being flushed down the toilets or washed down the sinks. Please keep in mind that tenants are responsible for all issues that are caused by tenant failure to comply with the before mentioned policy. We should all be aware that being irresponsible with what goes down our toilets will not only affect us but also our neighbors when living in a multi unit building. Please be responsible with what both you and your guests are putting down the sinks and toilets. Not only does it harm the environment but it also ends up causing inconveniences to many people other than just yourself. Please familiarize yourself with the below list.

What NOT to Flush Down the Toilet

To help you save embarrassment, thousands of dollars in expensive plumbing repairs, and avoid polluting the environment, pay attention to this list of things that you must never, EVER, flush down the toilets at any of the Starwood Realty Company Properties:

1. Feminine Products

Tampons and other feminine hygiene products are not supposed to be flushed down the toilet.

2. Cooking Grease/Food

Grease should never be poured down any drain, period. It may look like a liquid that can easily be dumped down a drain, but when it cools, it will congeal and clog up your pipes. Collect your grease in a glass jar and throw it in the trash, or save the grease and reuse it, especially bacon grease…mmmm.

3. Baby Wipes/Wet Wipes/Cleaning Pads

These “adult baby wipes” are becoming increasingly popular nowadays. They are also increasingly causing clogs and backups in sewage pipes across the country. Although some of these brands might say they are flush-able on the box, there are groups that are revising the guidelines, so soon all wet wipes will have a noticeable DO NOT FLUSH symbol on the packaging. If you must use these, throw them away in the trash can.

4. Dental Floss

Floss is not biodegradable and can cause serious clogs and environmental damage.

5. Q-tips/Cotton Balls

You might think that cotton will break down, since some toilet paper is made from cotton linen (Cottonelle/Cottonsoft), but they don’t! They will clump together, causing stoppages at bends in the pipes.

6. Diapers

Just because there is human waste inside does not mean that they are OK to flush. Diapers are made to expand in water. In the unlikely case you actually get the diaper to flush, it will likely get caught in the U-bend of the pipe.

7. Pills

You may think it is a good idea to put pills out of harm’s way, but you are probably doing more harm than good by flushing them. They have toxic effects on groundwater supplies and wildlife. There are many community-based “take back you meds programs.”

8. Paper Towels/Tissues

If you really want to save money and help the environment, you will use washable cloths and rags, but if you have to use paper towels, throw them in the trash, not the toilet. Tissues and paper towels are not made to dissolve like toilet paper; throw them in the trash.

9. Cigarette Butts

If you have to smoke, throw the butts away properly.

What does that leave? Not much! Human excrement and regular toilet paper are the only things you should flush down your toilet!

Thank you,
Management

Water shut down at Casa Victoria Apartments

Tenants,

 

we have had had a major plumbing issue occur on the first floor of the Casa Victoria Apartment building. Due to this issue we have had to do an emergency water shut off. The water will be restored by tomorrow 4/9/2018, at this time we cannot allow any water drainage from the building. We know this is extremely inconvenient and we apologize. Everyone is working diligently to solve the issue in a timely fashion.

 

Managment

Invoice email system issue

Attention all tenants, if you received an email this morning stating you have an invoice to be paid please disregard this notice. It is just a duplicate email from your previous rental invoice and they are already marked as paid. We are working with the I.T department to fix the issue. Please do not confuse this with your monthly rental billing as all rental billing invoices are sent on the 1st of every month.

Thank you,
Starwood Realty Company Staff

To all tenants with pets

Tenants,

It has come to the attention of management that some tenants with dogs have not been diligent in cleaning up after their furry friends. We would like to remind all tenants with pets that it is your responsibility to clean up after your pets. We do not want our staff or other tenants having to step in unwanted things while walking the grounds. It is disrespectful to both your neighbors and guests.

Thank you,
The Starwood Realty Company

Happy New Years 2018

The Starwood Realty Company would like to wish all of our staff, tenants, and all associated parties a very happy and healthy 2018 year. Make sure to pay attention to our newly added properties. Remember the Starwood Realty Company offers lease transfers from property to property free of charge!

 

Happy New Years!
The Starwood Realty Company

Billing System Issues Corrected

Tenants,

This is a friendly notice that we have repaired our web based internal billing system. You will continue paying rent via our email links starting January 1st. If you have any questions or concerns in regards to our payment system please feel free to contact our office. All system settings have stayed the same.

 

Thank you,
The Starwood Realty Company

Happy Holidays!

The Starwood Realty Company would like to take a moment to wish all of our staff and tenants a safe and happy holiday season. We look forward to continuing in offering some of the best places to live in the south Florida area in 2018.

 

Thank you,
The Starwood Realty Company

Internal billing system issue

We would like to notify all tenants that we had a system crash this morning. During the repair of our internal billing system many automated emails and invoices were for some unknown reason created and sent out. please disregard any emails received today, September 30th 2017.  We apologize for any inconvenience or confusion this has caused.

Starwood Realty Company Management.